Computer Wiz – iBurst

If you are having difficulty installing your External Antenna and unable to obtain a good signal from the iBurst base station, please dont panic and or lose heart …push through and give us a call….we will give you the help you need to obtain the best iBurst signal possible.

Computer Wiz
Tel: 0861114731
Cell: 084 585 8885
Fax: 0865242436
email: iburst@computerwiz.co.za
www.computerwiz.co.za

What is an iBurst hard cap ?

• Once you exceed your monthly iBurst broadband cap on the KickStart 40mb or Playa 500mb package iBurst will introduce a hard cut to your internet connection.
• You would have to wait for the start of a new month to receive your new bandwidth allocation or
• You would need to top-up your account by purchasing additional bandwidth or
• If your account has the PAY-PER-USE option enabled then you will be allowed to use the internet however be prepared to receive an unexpected and possibly inflated account as they will invoice you for the additional bandwidth used on these two packages.

What is an iBurst soft cap ?

• The iBurst packages starting at the 1 Gig option and higher have a soft cap associated to these packages.
• If you exceed your high speed 1Gig cap iBurst introduces a soft cap which means they reduce your speed to the internet.
• They will not cut you off and you do not need to buy or top-up your iBurst account with any additional bandwidth.
• iBurst allows you to use an additional 19 Gig over and above your 1Gig access.
• Why would you consider topping up your account if you have free access to the internet ?
• The soft cap speed is set to 64kbps which allows a throughput of about 10 to 15kbps.
• Why be on a PAY-PER-USE option ?
• Always confirm with your ISP that the PAY-PER-USE is disabled on your account and package.

Reg Fridey

Computer Wiz
Tel: 0861114731
Cell: 084 585 8885
Fax: 0865242436
email: iburst@computerwiz.co.za
www.computerwiz.co.za