Computer Wiz – iBurst

Archive for June, 2009

Generic Host Process for Win32 Services problem and iBurst

by on Jun.13, 2009, under Computer Wiz - Blog

My computer keeps loosing or dropping my iBurst internet access broadband connection  once the following error occurs.

  • Generic Host Process for Win32 Services has encountered a problem

What is the fix for this problem ?

  • The quick and easy reboot will work but this does not solve the problem.

I am using the iBurst modem via the USB port connected to Windows XP .

  • Turn on your firewall as the 1st solution to this problem or
  • Go to start then find the RUN option then type  cmd
  • then type netsh and  hit the enter key then
  • type winsock then hit the enter key then
  • type reset and hit the enter key and then reboot the pc.
  • The 3rd solution is to enter the registry by typing regedit in the run option
  • Navigate to HKEY_LOCAL_MACHINE — SYSTEM — CurrentControlSet — Services — Browser — Parameters
  • Find the key IsDomainMaster
  • Set its value to False
  • Restart the computer
  • The 4th solution is to Search for a virus
  • The 5th solution is to use your Ethernet connection on the desktop modem rather than the USB port
  • If  non of the above works then install SP3 for Windows XP as the 6th solution.

Computer Wiz
Tel: 0861114731
Cell: 084 585 8885
Fax: 0865242436
email: iburst@computerwiz.co.za
www.computerwiz.co.za

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iBurst WAP – Wireless Access Point and iBurst

by on Jun.13, 2009, under Computer Wiz - Blog

I have iBurst as my broadband and now I need to share my broadband with the folk in my office or at home.

What equipment do I need to introduce a WAP – Wireless Access Point  ?

  • Linksys Router WRT 54GL

How do I configure the router to enable the wireless access point ?

  • Use your browser internet explorer or Mozilla Firefox to gain access to the router.
  • Default ip address is 192.168.0.1
  • Username is admin and
  • Password is normally left blank.
  • Just setup basic security to start with such as WEP with a passphrase.
  • Use the key that is generated once  passphrase is entered in the notebook.
  • Remember to  save before you leave the router.

Price of the Linksys router is R 1100.

You could buy yourself a cheaper alternative such as SMC or D-Link but the Linksys

will be the best solution as it has the latest and more security than the less expensive wap routers.

Computer Wiz
Tel: 0861114731
Cell: 084 585 8885
Fax: 0865242436
email: iburst@computerwiz.co.za
www.computerwiz.co.za

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Username and password issues – Connecting to iBurst

by on Jun.09, 2009, under Computer Wiz - Blog

Do you have iBurst  and tired of connecting the old fashioned way by using the dashboard or a PPPOE dial-up connection ?

How frustrated are you connecting in this way to access the iBurst network ?

  • username is wrong
  • password is wrong
  • lost my password details
  • iBurst dashboard updated and now nothing works
  • my settings have changed
  • lost my dial-up shortcut that was on the desktop
  • my email asks me which connection to use
  • work on-line or off-line ?
  • I am confused and totally frustrated to connect every time i send or rec email
  • help
  • please  give me some advice and support.

DON’T THINK THAT YOUR NEIGHBOURS SON OR FRIEND IS THE SOLUTION TO YOUR PROBLEM

They tend to create more confusion and often enter your details incorrectly leaving you with the problem of not being able to connect to the internet and entering your email details incorrectly.

And if you believe you can solve the problem yourself then my suggestion is that you leave some of your hard earned cash one side as someone needs to be paid at the end of the day.

Many users including technicians run into many problems.

The modem supplied by iBurst is unfortunately just  a modem and not a router.

Needing to share your iBirst broadband connection with other users ?

  • Then introduce an entry level broadband router that has a RJ 45 WAN connector.
  • Or install a more expensive router that has a wireless access point built into it.
  • Once you introduce the router your days of connecting to the internet are over.

Give us a call today and we will advise you which router to use with your iBurst modem.

Computer Wiz
Tel: 0861114731
Cell: 084 585 8885
Fax: 0865242436
email: iburst@computerwiz.co.za
www.computerwiz.co.za

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